Product and Operations Leader
I'm Gurvir Singh, a product and operations leader focused on expanding healthcare access, scaling community programs, and driving data-informed growth. I bring calm structure to ambiguous problems and build dependable systems teams can trust.
About
I design and scale programs that improve access, efficiency, and outcomes. My work spans non-emergency medical transportation and community health initiatives, where I build operating models, partner ecosystems, and service delivery playbooks. I focus on measurable impact: throughput, reliability, compliance, and stakeholder confidence. I prioritize clear metrics so teams always know what success looks like.
I hold a B.A. in Psychology from the University of California, Riverside, with focused coursework in product management, analytics, and cloud systems. I thrive in fast-moving, cross-functional environments that require clear communication, rigorous execution, and continuous improvement. I enjoy aligning teams, clarifying ownership, and building feedback loops that make programs easier to run over time. My approach blends empathy, data, and operational rigor to deliver sustainable results.
Experience
Founded and led a non-emergency medical transportation service in Riverside, delivering 40-60 patient trips per week. Designed the operating model, pricing strategy, and compliance framework, built provider partnerships, and led service design, experimentation, and market research that supported a successful exit.
Led outreach for 40 free clinics per academic year, serving thousands of community members biweekly. Built planning frameworks adopted by 10+ partners and reduced planning and decision cycles by about 30%, strengthening stakeholder coordination across sponsors, providers, and campus teams.
Optimized sourcing and pricing to achieve 50-70% gross margins. Led end-to-end sales across 500+ transactions, implemented customer follow-up, and lifted repeat purchase rates to approximately 30-40%.
Directed a 20-member organization, overseeing budgets, sponsorships, event logistics, and team operations. Secured funding and coordinated cross-state participation to deliver large-scale cultural events.
Testimonials
"Gurvir pairs strategic clarity with disciplined execution. When we scaled our transportation program, he built processes, dashboards, and communication rhythms that improved clinic reliability and patient service. The systems he established continued to perform after his transition."
"I have seen Gurvir take loosely defined community health ideas and translate them into organized, repeatable programs. He builds trust quickly, sets clear expectations, and brings calm structure to fast-moving environments. Volunteers, partners, and clinic teams consistently said his leadership made their work easier and more effective."
"Gurvir is deeply analytical without losing sight of the people behind the numbers. He is comfortable owning revenue, operations, and partnerships and shows up as a steady leader when things are ambiguous or high stakes. When I introduce him to new teams, I know he will ask the right questions, synthesize the data, and build a plan people are confident executing."
Skills
Contact
If you're hiring for a product, operations, or growth role, or exploring a new initiative, I'd welcome the chance to learn about your goals and share how I can help you move faster with confidence.
gurvirsingh.contact@gmail.com
Open to product, operations, and growth roles